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Pharmacy Records Request
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Shoppers/Cub Pharmacy records request, gather information from customer and forward.

 

Records requests:  
For Pharmacy record requests older than 2 years, those requests then need to be forwarded to [email protected] further handling.  

 

From: Lawrence, Liesl [mailto:[email protected]] (Customer Interaction Center (CIC), UNFI)
Sent: Friday, March 26, 2021 5:06 PM
To: Rieder, Katherine <[email protected]>; Judd, Margie A. <[email protected]>
Subject: FW: Pharmacy Records Request***Case 02237551***6240 - Farm Fresh - Great Neck (SV 055193)

 

Just sharing this example with you in case it comes up again down the road (these are rare).. not even sure how these folks reached us or which number they called, but any legacy or current SVU banner (ie, Farm Fresh, Shop n Save, Shoppers, Cub) could receive a pharmacy records request. Below is what CIC sends( currently) and the email to which they send.

 

From: CorpCCR
Sent: Friday, March 26, 2021 1:26 PM
To: SVUPharmacyPPSD <[email protected]>
Cc: 
Subject: Pharmacy Records Request***Case 02237551***6240 - Farm Fresh - Great Neck (SV 055193)

 

Good Morning/Afternoon,


Please see the below case details regarding a pharmacy records request.


Customer's Information:

Full Name:       

Address:            

Phone number:    home:        cell :      
Birth Date:   

Pharmacy: 

 

Case Details:
Request date range or records date range:     


Thank You,

 

Customer Care

 

IF SOMEONE OTHER THAN THE CUSTOMER IS REQUESTING PHARMACY RECORD INFO PLEASE SEE EMAIL THREAD BELOW:

 

Send directly to [email protected] or the request can be faxed to 651-779-2023

 

 

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